Privacy Policy.
Effective date: [Month Day, Year]
This Privacy Policy explains how Plyford handles personal information when you visit our online store, purchase a digital sewing pattern, sign up for our emails, or contact us. The store is operated by [legal name of the business or individual], doing business as Plyford.
Information We Collect
- Orders. We receive information you provide at checkout, such as your name, email address, billing information, and order details.
- Payments. Your payment provider processes your payment. We receive order-related information, such as payment status and transaction references, to manage your purchase.
- Customer support and email signups. We receive the information you choose to share, such as your email address, order number, optional phone number, and message.
- Store visits. Shopify and services used by our store may collect information such as your IP address, browser type, device details, and interactions with the site through cookies and similar technologies.
How We Use Your Information
We use your information to process purchases, deliver PDF sewing patterns, send order and download messages, respond to support requests, prevent fraud, and meet legal and accounting obligations. We may use information about store visits to understand how the site is used and improve it, subject to your choices and applicable law.
If you sign up for marketing emails, we use your email address to send sewing tips, pattern updates, and offers. You can unsubscribe using the link in a marketing email. We may still contact you about an order or a support request.
Who Receives Your Information
Shopify hosts our online store and supports checkout. We share information as needed with providers that process payments, deliver digital files, send emails, or support store operations. We may also disclose information to comply with legal requirements or address fraud and misuse.
Cookies and Your Choices
Cookies help the store remember your cart and support checkout. Depending on the services enabled and your preferences, cookies may also be used to measure store activity. You can manage your preferences through the store’s cookie controls where available, or through your browser settings. Blocking essential cookies may affect the cart or checkout.
Retention and Processing Locations
We retain personal information for as long as needed to fulfill orders, provide support, meet legal and accounting obligations, and resolve disputes. How long we keep it depends on the type of information and the purpose for which we use it. Shopify and other service providers may process information outside the country where you live.
Your Privacy Rights
Depending on where you live, you may have rights to access, correct, or delete personal information, obtain a copy of it, or object to or restrict certain uses. You can contact us to exercise any rights available to you. We may ask for information to verify your identity before responding.
Changes to This Policy
We may update this policy when our practices change. We will post the updated policy here and revise the effective date above.
Contact Plyford
For privacy questions or requests, email plyford.support@gmail.com.
Mailing address: [Legal mailing address]